Pharmaceutical Companies Seek Dismissal of Suit Over Customer Service Line

SALT LAKE CITY - Enbrel manufacturers have asked a federal judge in Utah to dismiss a lawsuit based on allegedly poor advice given a patient who called their customer service line. Vanstaveren v. Amgen Inc., et al., No. 2:04CV00697 DB (D. Utah).

The motion is set to be argued on Nov. 19 before U.S. District Judge Dee Benson.

John C. Vanstaveren alleges that his wife, Christine, who was prescribed Enbrel (etanercept) for rheumatoid arthritis, called an Enbrel help line for assistance when she began experiencing side effects, but was not told of the seriousness of her symptoms or that she …